Operations desk
Send us origin, destination, commodity, packing, weight and dimensions together with your required date. A named coordinator will respond within one working day with a rate and sailing or flight option.
Head office — Hong Kong
Regional desks
Request a rate
Complete the form below and our operations desk will respond within one working day.
Claims, documents and account matters.
Claims & exceptions
Report damage, shortage or delay against your consignment reference. Email claims@penskelogistics.com with your reference, description and supporting photographs.
Document requests
Need a copy of a bill of lading, AWB or customs entry? Contact your coordinator or email bookings@penskelogistics.com with your reference.
Track a consignment
Already have a reference? Open your consignment file online for live status, parties, cargo details and the journey log.
Go to tracking